Shipping Policy
1. Delivery price
The price of the goods is determined individually according to the size (measurements) and weight (kilograms) of the ordered goods. Light shipment - up to 20 kg. (inverters, small fasteners, optimizers, microinverters) delivered by DPD courier. Solar modules, aluminum profiles are delivered by RABEN or DHL courier.
2. Delivery terms
Items we have in stock are prepared and shipped within one business day. Delivery by courier may take one to two working days. Products are delivered only on working days. On the day of delivery, you will receive an SMS message about the estimated delivery time. You receive the parcel tracking code by e-mail. by post
3. Packaging of goods
Individual packaging is applied to each product according to the size and weight of the product. Inverters (or other electronics) are packed in an unopened manufacturer's box and covered with black stretch film. If additional strengthening is required, it is done with special plastic belts.
Solar modules can only be packed on specially designed wooden pallets. After stacking the modules on the pallet, they are covered with cardboard, tightened with plastic belts and wrapped with black stretch film.
4. Receipt of goods
After receiving the goods, it is necessary to check whether the cargo is not damaged during transportation. Before signing for the courier that you are picking up the package, it is important to assess whether the cargo was damaged, spilled with liquids, or otherwise damaged during transportation.
If you see a cargo violation, you must notify the courier and write down the violations, as well as inform our administration.