Purchase policy

General provisions

1.1. These rules for the purchase and sale of goods (hereinafter "Rules") are a legally binding document for the parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when purchasing goods in the online store https://www.oneon.lt (hereinafter - "e-shop") ").

1.2. The seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements established by the legal acts of the Republic of Lithuania.

2. The moment of conclusion of the purchase-sale contract

2.1. The contract between the Buyer and the seller is considered concluded from the moment when the Buyer creates a shopping cart in the e-shop, specifies the delivery address, chooses the payment method and, after familiarizing himself with the Rules, clicks the "Confirm order" button

3. Seller's Rights

3.1. In the event of important circumstances, the Seller may temporarily or completely terminate the operation of the e-store without notifying the Buyer in advance.

3.2. If the Buyer tries to harm the work, stability and security of the e-store or violates his obligations, the Seller has the right to limit or suspend his access to the e-store or, in exceptional cases, cancel the Buyer's registration without warning.

3.3. The seller reserves the right to unilaterally change the terms of these rules without prior notice.

3.4. The Seller has the right to cancel the order without prior notice to the Buyer, if the Buyer does not pay for the goods within 3 (three) working days, unless both parties agree otherwise.

3.5. Send all communications between the parties to the e-mail addresses provided in the Buyer's registration form.

4. Obligations and responsibilities of the seller

4.1. The seller undertakes to create all conditions for the buyer to properly use the services provided by the e-store.

4.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer and within the agreed delivery period.

4.3. The Seller, in the event of important circumstances, being unable to deliver the ordered product to the Buyer, undertakes to offer the Buyer an analogous product, and if the Buyer refuses to accept the analogue of the product, to return the money paid within five working days, if the Buyer has made an advance payment.

4.4. After the buyer uses Rule 5.2. the right provided for in paragraph 1, the Seller undertakes to return the money paid to the Buyer within 10 (ten) working days, counted from the day of receipt of the returned goods.

4.5. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the resulting consequences.

4.6. The Seller is not responsible for the information provided on other web pages, even if the Buyer accesses these web pages through the links in the Seller's e-store.

4.7. The Seller provides the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the required goods in stock and the Buyer is informed of the shortage of the goods ordered by him. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.

4.8. In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control.

4.9. The seller is not responsible for the fact that the color, shape or other parameters of the goods in the e-shop may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

5. Buyer's rights

5.1. The buyer has the right to buy goods in the e-store in accordance with these rules and the procedure established by the e-store.

5.2. The buyer has the right to refuse the contract of purchase and sale of goods concluded with the e-store by notifying the seller in writing (by e-mail, specifying the item to be returned and its order number) no later than 20 (twenty) working days from the day of delivery of the item, except cases provided for in legal acts regarding the procedure for exchanging and returning Items, as well as if the contract is concluded for non-exchangeable and non-returnable items, the list of which is determined by the Retail in the rules. The product cannot be returned if it has been damaged or substantially changed in its appearance, as well as if it has been used.

5.3. Has the right to change and/or update the information provided in the registration form.

5.4. All messages between the parties and questions should be sent to the address or e-mail address specified in the "Contacts" section of the e-shop.

6. Obligations and responsibilities of the buyer

6.1. By using the e-shop, the buyer confirms that he agrees with these rules of purchase and sale and must comply with them.

6.2. The buyer must pay for the goods and accept them in accordance with the procedure established by these Rules.

6.3. The buyer does not have the right to make claims to the seller regarding the delivery of goods to the wrong entity if the delivery address is incorrectly specified.

6.4. The buyer is fully responsible for the correctness of the data provided in the registration form.

6.5. The buyer is responsible for actions taken intentionally or unintentionally while using the e-store.

6.6. During the delivery of the goods to the Buyer, the Buyer must, together with the Seller or the person who delivered the shipment, check the condition of the shipment and the product(s) and sign the invoice, waybill or other shipment transfer-acceptance document. After the buyer signs the invoice, waybill or other shipment transfer-acceptance document, it is considered that the shipment has been transferred in a suitable condition, product damage, the origin of which cannot be attributed to a factory defect, and product(s) assembly inconsistencies (such as can be determined by external product inspection) during inspection) is not available. If a violation of the package of the shipment is detected, the Buyer or, depending on the case, the Buyer's representative has the right not to accept the shipment. In this case, the representative of the organization providing courier services, together with the Buyer or, depending on the case, the Buyer's representative, fills out a special package inspection report, which indicates the violations found. If the Buyer does not perform these actions, the Seller is released from responsibility towards the Buyer for damage to the goods, if the basis for the occurrence of such damage is not a factory defect, and for inconsistencies in the composition of the goods, if these inconsistencies can be determined during an external inspection of the goods.

6.7. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

7. Price of goods, payment, delivery and warranty conditions.

7.1. The prices of goods in the e-store and in the created order are indicated in Euros with VAT.

7.2. The buyer pays for the goods in one of the ways he chooses:

7.2.1. Payment using electronic banking is an advance payment using the electronic banking system used by the Buyer. The Buyer transfers the money to the e-store account in the relevant bank of his choice. The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place in the bank's electronic banking system.

7.2.2. Payment by bank transfer is an advance payment, when the Buyer, after printing the advance payment invoice - order and going to the nearest bank branch, transfers the money to the bank account of the e-store specified in the advance payment invoice - order. 7.2.2. Via Revolut, Visa and Mastercard systems.

7.3. Only after receiving the payment for the goods or after the Buyer confirms the order (applies when the buyer chooses payment at the time of delivery), the Seller begins to form the shipment of the goods and the deadline for the delivery of the goods begins to be calculated. 7.4. For certain types of goods, the seller provides a guarantee of the quality of items valid for a certain period of time, the specific term and other conditions of which are indicated in the descriptions of such goods. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.