Return of goods

The customer must inform the administration about the desired return of undamaged or unopened goods within 14 days of receiving the goods by contacting e-mail. by mail uzzakymai@oneon.lt

The amount is returned to the bank account indicated by the customer within 10 working days from the beginning of the statement to return the item/s.

When returning goods to the buyer, it is necessary to comply with the following conditions:
The returned product must be in an unopened, neat package.
The product must be undamaged or otherwise undamaged by the buyer.
The product must be unused, without losing its commercial appearance (labels intact, protective film not torn off, etc.).
The returned item must be in the same package as the buyer received it.

The seller has the right not to accept the goods returned by the buyer if the buyer does not follow the previously established procedure for returning the goods.

When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products. In the event that the seller does not have goods suitable for replacement, the amount paid to the customer is returned to the specified bank account.

When returning an undamaged item/s, the transport costs are paid by the seller.